Free & localNo paid placement.No lead fees.No sales calls.Verified with the owners.
Southport, Merseyside
Home care and support for older people in Southport
22 listed18 based in Southport4 covering from nearby1 verified by owner21 being checked
Verified owners first, then alphabetical. Nobody pays to be here and nobody can pay to move up. Last updated 29 Sept 2026.
Personal care at home must be provided by a CQC-registered agency; each agency's rating and report date come from the CQC register on the date shown. Help with benefit forms is free from Sefton Council's welfare rights team, Citizens Advice Sefton and Sefton Carers Centre; one paid service is listed and flagged.
Based in Southport · covers Birkdale, Hillside, Ainsdale, Churchtown, Crossens, Marshside, Banks, Blowick, Kew, High Park, Meols Cop
Expert paid help with Attendance Allowance, PIP, DLA & Blue Badge Applications. Stress-free document preparation at home, by phone or online. Free consultation; fees on enquiry. Carolyn will gladly signpost to other free services if preferred such as Citizens Advice, Compassion Acts or Macmillan.
benefits and paperwork helpDBS-checked staff (stated)local independentfranchise or group branch+1 more
Southport and Ormskirk branch of Alcedo Care, a family-owned North West group, on Hoghton Street: personal care, live-in and overnight care, dementia and end-of-life care, respite, companionship and nurse-led complex care. Homecare Association member.
personal care (CQC-registered)live-in caredementia careend-of-life and palliative+7 more
Apollo Care franchise on Weld Parade, Birkdale: visiting and live-in care, dementia and end-of-life care, companionship, home help and medication support, with a free assessment and direct payments accepted. Prices stated on its homecare.co.uk profile: £28 to £34 an hour visiting, £1,750 to £1,960 a week live-in.
personal care (CQC-registered)live-in caredementia careend-of-life and palliative+8 more
Visiting care £28–£34 an hour; live-in £1,750–£1,960 a week (homecare.co.uk profile)
Home-care agency on Liverpool Road, Birkdale, rated Good by the CQC in July 2022, with older people and dementia among its registered specialisms. Its own website has not yet been read, so services and contact details are not on record.
personal care (CQC-registered)dementia carelocal independent
Based in Southport · covers Birkdale, Formby, Crosby
Caremark franchise for Sefton, run from Weld Parade in Birkdale: personal care, domestic help and 24-hour live-in care across Southport, Formby and down to Maghull, with DBS-checked staff in its own words. Homecare Association member since 2013.
personal care (CQC-registered)live-in carehousework and shopping24-hour service+3 more
Independent agency on Hart Street, registered with the CQC in April 2025 and awaiting its first inspection: visiting and live-in care, dementia and Alzheimer's care, palliative and end-of-life care, respite and Parkinson's support, day or night.
personal care (CQC-registered)live-in caredementia careend-of-life and palliative+3 more
Independent agency on Eastbank Street: in-home and live-in care, palliative care, help with groceries and appointments, evening and 24-hour care, with a manager on call outside office hours. Rated "Requires improvement" by the CQC in June 2025; the agency shows that rating on its own site.
personal care (CQC-registered)live-in careend-of-life and palliativehousework and shopping+3 more
New independent agency at The Hub in Banks, registered with the CQC in July 2026: visiting, overnight, live-in and nurse-led care, dementia and palliative care and household help, direct payments accepted. Prices stated on its homecare.co.uk profile: £27.50 an hour, £2,550 a week live-in. Contact details not yet on record.
personal care (CQC-registered)live-in caredementia careend-of-life and palliative+6 more
Visiting care £27.50 an hour; live-in £2,550 a week (homecare.co.uk profile)
Based in Southport · covers Ainsdale, Churchtown, Birkdale, Hillside, Formby
Independent agency on Tulketh Street, a contracted provider for Sefton Council in its own words: personal care from an hour a day to 24-hour and live-in care, dementia and complex care, companionship and shopping, with DBS-checked staff. The most recent "Good" report in Southport, from September 2025.
personal care (CQC-registered)live-in caredementia carecompanionship and sitting+5 more
Independent agency on Shakespeare Street: hourly and live-in care, dementia, palliative and respite care, companionship, cooking, cleaning and shopping, overnight support, with a free consultation. First CQC inspection published February 2026, rated Good.
personal care (CQC-registered)live-in caredementia careend-of-life and palliative+8 more
Small independent agency at the Shakespeare Centre, registered with the CQC in July 2024 and not yet inspected: visiting, live-in and 24-hour care, dementia and palliative care, household help and hospital discharge support, direct payments accepted. Contact details not yet on record.
personal care (CQC-registered)live-in caredementia careend-of-life and palliative+5 more
Visiting care £23.95–£33.50 an hour (homecare.co.uk profile)
Independent agency on Ash Street, registered at this address with the CQC in June 2025 and not yet inspected here; its previous address was rated "Requires improvement" in November 2024. Services and contact details not yet on record.
Based in Southport · covers Formby, Ormskirk, Banks
Southport branch of the national Helping Hands company on Eastbank Street: visiting care from half an hour a week to several visits a day, live-in and night care, dementia and respite, medication and hospital discharge support, with DBS-checked staff in its own words. Homecare Association member.
personal care (CQC-registered)live-in caredementia carerespite+10 more
Based in Southport · covers Birkdale, Ainsdale, Formby
Franchise branch of Home Instead run locally since 2007 from Scarisbrick New Road: visiting and live-in care, dementia and end-of-life care, respite, companionship and housekeeping, with nurse-supported complex care. Homecare Association member.
personal care (CQC-registered)live-in caredementia careend-of-life and palliative+6 more
Local independent agency on Weld Parade, Birkdale: personal care, dementia and palliative care, companionship and domestic help, 24 hours a day, 365 days a year in its own words, with enhanced DBS checks on staff.
personal care (CQC-registered)dementia careend-of-life and palliativecompanionship and sitting+4 more
Registered charity for unpaid carers across Sefton, with Southport appointments at The Life Rooms on Scarisbrick Avenue: carers' assessments, welfare benefits advice, support groups and information, free. The first call if you are looking after someone.
carers' supportfree advicebenefits and paperwork help
Sole-trader home help and companionship (Jenny) covering the whole of Southport: housework, cooking, laundry, shopping, errands, company and help with technology, no overnight care, DBS checked in her own words. Not a CQC-registered agency; whether any personal care is offered is being confirmed.
companionship and sittinghousework and shoppingmealsDBS-checked staff (stated)+1 more
Local independent agency on Manning Road for people aged 16 and over in their own homes: personal care, day and night care, dementia and palliative night care, medication support and holiday cover. The CQC register still holds its King Street address.
personal care (CQC-registered)dementia careend-of-life and palliativemedication support+3 more
Listed from public records · details reviewed against the business's own page today
There are 22 home care and support for older people on this page for Southport, Merseyside, including 4 that cover it from nearby. 1 is verified by its owner. This list is free to be on and nobody pays to move up. It covers the home-care agencies with an office in Southport, Birkdale or Banks, every one checked against the Care Quality Commission's register on the date shown on its card, with the rating and the date of the report behind it, including "not yet inspected" where that is the truth, and the agencies covering the town from Formby, Ormskirk and Bootle flagged as nearby. Below the agencies sit companionship and home help, the free places that help with benefit forms, and one paid service, flagged. Six of Southport's fourteen agencies have never been inspected, and most of the "Good" ratings date from 2018 or 2019. No other page in the town shows you that.
How to choose home care in Southport
Start with the council, even if you will pay yourself. A care needs assessment from Sefton is free, a team member visits and looks at the daily routine, and the outcome tells you what level of help is needed and whether the council will fund any of it. Ring 0345 140 0845. If you are the one doing the caring, Sefton Carers Centre will do a carer's assessment for you, also free.
Then read the register, not the brochure. Any agency that helps with washing, dressing, medication or the toilet must be registered with the Care Quality Commission, and every registered agency has a public page with its rating. The cards here show that rating with the date of the report behind it, because a "Good" from 2018 and a "Good" from last month are not the same thing, and six Southport agencies have not been inspected at all yet. New agencies are not bad agencies; they are unknown ones, and you should ask more questions.
Ask the five questions the Homecare Association suggests, and one of ours. Can you provide the care I need and meet my preferences? Are you a member of the Homecare Association? Are you registered with the regulator? Are you insured? Do all your care workers have a DBS check? And: will it be the same carers each week, and what happens when one is off sick? The cards show what each agency states on its own site; "not stated" means it is not there, so ask.
Know who you are dealing with. Five of the Southport agencies are branches of national franchises or groups, nine are local independents, and several of the "Southport" agencies you will find on Google are run from an office in Formby, Ormskirk or Bootle. None of that is a mark against them; it changes who answers the phone at night. The card says which.
Companionship and housework do not need a registered agency, and a good local home help can be exactly what someone needs. But the moment the help includes personal care, the law says CQC-registered. A companionship service that quietly does more than it says is the thing to avoid; ask them straight out what they will and will not do.
Useful to know in Southport
What must be registered. The CQC's own definition: "The regulated activity of Personal care involves providing personal care for people who are unable to provide it for themselves because of old age, illness or disability." A service does not need to register "if you only provide housing support or social support (such as help with shopping), but no tasks that are included in the definition of personal care". That is the line between an agency and a home help. Source: CQC, scope of registration: personal care (updated 14 May 2026)
How to read a rating. "Good: the service is performing well and meeting our expectations." "Requires improvement: the service is not performing as well as it should and we have told the service how it must improve." A page saying "We have not inspected this service yet" means exactly that. The report date matters: an inspection is a snapshot, and several Southport reports are seven years old. Source: CQC, our ratings (updated 8 Jan 2026)
Getting an assessment. Sefton Council: "If you think you need an assessment, call 0345 140 0845" (Monday to Thursday 9am to 5.30pm, Friday to 5pm). "A team member will visit you to discuss your daily routine, needs, and interests. You can have someone with you if you like." It is free whatever your savings; what you pay towards care afterwards depends on a financial assessment. Source: Sefton Council, social care assessment (updated 5 Aug 2025)
Direct payments. "A Direct Payment is money given to you so you can arrange your own care services. You can use this money to buy care from an agency or directly employ your own staff." Three of the Southport agencies state on their profiles that they accept them; ask any of the others. Source: Sefton Council, direct payments (updated 8 Jul 2026)
Free help with benefit forms. Sefton Council's Benefit Advice Team: "Our service is free, confidential, and available to Sefton residents", including "help to fill in benefit claim forms" and challenging decisions up to tribunal. Telephone 0151 934 3660. Citizens Advice Sefton gives "free, confidential and impartial advice for people across Sefton", including benefits and PIP. Sefton Carers Centre runs welfare benefits advice for unpaid carers, with Southport appointments at The Life Rooms, 23-25 Scarisbrick Avenue. Source: Sefton Council welfare rights (updated 23 Jun 2026); Citizens Advice Sefton; Sefton Carers Centre
Attendance Allowance, the benefit most people over State Pension age do not know they can claim: for anyone who has "reached State Pension age" and has needed help with personal care or supervision for "at least 6 months". Two weekly rates for 2026/27: £76.70 and £114.60. "Attendance Allowance is not means-tested - what you earn or how much you have in savings will not affect what you get." The form is long, which is why the free help above exists. Source: GOV.UK, Attendance Allowance (rates for 2026/27)
Blue Badge. Automatic if you get the higher-rate mobility part of DLA, PIP because you cannot walk more than 50 metres, or are registered blind; otherwise you may qualify if you "cannot walk without help from someone else or using mobility aids" or find walking very difficult because of pain or breathlessness. Apply through GOV.UK; Sefton says automatic-criteria applications can take up to 28 days once the evidence, photo and fee are in. Source: GOV.UK, can I get a Blue Badge; Sefton Council Blue Badge applications (updated 1 Jul 2026)
Help with benefits and forms
Attendance Allowance, Pension Credit, PIP and the Blue Badge are all forms, and the forms are long. Three places in Sefton fill them in with you for nothing: the council's own Benefit Advice Team on 0151 934 3660, Citizens Advice Sefton, and Sefton Carers Centre if you are the carer. They are the first call. One paid service is listed on this page, flagged "benefits and paperwork help": a consultant who visits at home and charges for the same work. Some people prefer that for the time and the hand-holding, and it is a legitimate choice, but you should know the free routes exist before you pay.
Nearby agencies
Several agencies that come up for Southport searches are run from an office in Formby, Ormskirk, Waterloo or Bootle and cover the town from there. They are on this page flagged as nearby, with the office address the CQC register holds for them, because the register address is what the rating attaches to. Where an agency's website gives a Southport address that the register does not, the card says so.
What it costs locally
Few agencies print prices; the ones that do, or that state them on their homecare.co.uk profile, put a visiting hour at about £24 to £34 in September 2026 and live-in care at £1,750 to £2,550 a week, with bank holidays often double. One nearby franchise prints £30 an hour weekdays and £32 at weekends. A local home help without personal care charges £19 to £25 an hour. The council's own figure for what it will fund follows the assessment; direct payments let you spend that money with any of these agencies.
Frequently asked questions
Where do I start?
Ring Sefton on 0345 140 0845 and ask for a care needs assessment. It is free, someone visits, and it tells you what help is needed and whether the council will fund some of it. If you are the carer, Sefton Carers Centre does a carer's assessment for you.
Do I have to use an agency the council chooses?
No. If the council funds care you can take it as a direct payment and spend it with any registered agency, or employ a carer directly. If you are paying privately you can go to anyone on this page.
What does the CQC rating mean, and why are the dates so old?
The Care Quality Commission inspects every registered agency and rates it Outstanding, Good, Requires improvement or Inadequate. Inspections are years apart, so most Southport "Good" ratings date from 2018 to 2022. The card shows the date so you can weigh it.
An agency says "not yet inspected". Is that bad?
It means new. Six Southport agencies registered between 2021 and July 2026 and have not had their first inspection. Ask harder questions: who runs it, how long the manager has been in care, what training and checks the staff have, and whether you can speak to a current client's family.
What counts as personal care?
Help with washing, dressing, going to the toilet, eating and taking medication. Anyone providing that for money must be CQC-registered. Housework, shopping, company and outings are not personal care and can be done by an unregistered home help.
Can I employ a carer myself?
Yes, with a direct payment or your own money. You become an employer, with the responsibilities that brings, and Sefton's direct payments team and Sefton Carers Centre can explain them. Most families use an agency for exactly that reason.
How much does home care cost?
Around £24 to £34 an hour for visiting care and £1,750 to £2,550 a week for live-in, from the agencies that state prices. Council funding depends on a financial assessment after the care needs assessment.
What is Attendance Allowance?
A weekly benefit of £76.70 or £114.60 in 2026/27 for people over State Pension age who need help with personal care or supervision, and have for six months. It is not means-tested and it does not matter what you have in savings. Sefton's Benefit Advice Team will fill the form in with you free on 0151 934 3660.
Is your business missing? Listings are free, there is no paid placement and nobody will call you to sell anything. Add your business and you'll hear back within 48 hours.
Already listed? Open your listing and choose Verify this listing.
